Xynomix Ltd (‘we’ or ‘us’ or ‘our’) respects your privacy and is committed to the protection of personal data and the rights of data subjects, in compliance with relevant laws such as the General Data Protection Regulation (GDPR) and any data protection, electronic communications or e-privacy laws, rules or guidance that are in force in the UK, including the Data Protection Act 1998 or any successor legislation.
Our registered office is at Electron House, Bridge Street, Sandiacre, Nottingham, NG10 5BA and we are a company registered in England and Wales under company number 4375429. We are registered on the Information Commissioner’s Office Register; registration number ZA095658, and act as the data controller when processing your data gathered via use of our website or services. We have designated a Data Protection Officer who can be contacted at our registered office or by emailing [email protected]. Our VAT registration number is GB789671750.
You can be assured that should we ask you to provide information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
This policy is effective from 23rd May 2018. We may change this policy occasionally by updating this page. Please ensure you check this page from time to time so that you are happy with any changes.
Personal data, or personal information, means any form of information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you, such as:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).
We use different methods to collect data from you and about you, including:
Direct Interaction – you may give us your Identity & Contact Data by corresponding with us by post, phone, email or otherwise. This includes filling in forms on our website to submit an enquiry, register for an event, or respond to a survey and by logging a support request online, by phone, email, or via Xynomix Helpdesk.
Automated Technologies – as you use our website we may automatically collect Technical Data about your device, user behaviour and interactions by using cookies, server logs or other technologies.
Third Parties – we may receive Technical Data from third party services such as:
Where data is obtained from third party suppliers, we ensure that these suppliers use the necessary level of protection for your information and comply with the relevant data protection laws.
We may use your personal data in the following ways:
You have the right to access any personal information that we process about you and to request information about:
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
We will not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. We may use third-parties to provide additional services and business functions; however, all processors acting on our behalf will only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
We may utilise some products or services (or parts of them) that may be hosted/stored in non-EU countries which means that we may transfer personal data outside the European Economic Area (“EEA”) for the below purposes: –
Therefore, some personal information may be stored on servers which are hosted outside the EEA. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by us to protect your data and comply with the relevant data protection laws.
We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
We take your privacy seriously and take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, such as SSL, encryption, restricted access, firewalls and end-point protection.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We may occasionally send you marketing communications and promotional offers by email that have been identified as being beneficial to you. Such information will be assessed as being relevant to you and non-intrusive and you will always have the option to opt-out/unsubscribe at any time by clicking the unsubscribe link within those emails or by contacting us.
If you have opted in to receive marketing communications by registering on our website you will be able to manage your preferences at any time by clicking the link to our preference centre contained within those emails.
A cookie is a small text file that is stored on your computer or mobile device by a website’s server, typically to improve your user experience and commonly to gather analytical data about how the site is being used. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, however this may prevent you from taking full advantage of our website.
We will only process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.