Unix / Linux Support Services

Why use Xynomix’s Unix and Oracle Support Services?

We protect and support business operations that rely on a robust Unix / Linux IT foundation.

We can give you the support you need during office hours, or up to 24×7×365, without you having to invest in skills, manpower or IT infrastructure. We're confident that our Unix and Linux consultants can help to:

• Improve your IT operational efficiencies
• Help you contain IT costs
• Provide responsive and effective support services remotely and/or on-site

We can give expert assistance when it comes to one-off Unix / Linux consultancy projects. Whether you're looking at a completely new operating system installation, adding to or upgrading an existing estate, or diagnosising the problems of a poorly performing system - we can help.

How our Linux and Unix services are delivered

We understand that not all businesses are the same and so our Unix and Linux Support Services can be tailored to your individual requirements.

Technical reviews and audits

Whilst optional, our technical review and audit service enables us to gain a thorough understanding of our clients’ systems at the start of any contract. We also offer the technical review and audit on an annual basis for the duration of any agreement. A comprehensive report is produced and presented to the client with our findings and recommendations.

Telephone support options

Ranging from 9-5 support through to 24×7×365 support service. Accredited consultants within our call centre deal with all calls.

Remote and on-site support

Delivered through secure VPN connections, with either weekly, daily, monthly dial-in connection to suit your requirements.

Unix and Linux support contracts

All of our Linux and Unix support contracts offer service levels that can be agreed at the outset of the contract, with the option of selecting the response time as necessary.

If you're looking for something that's less formal than our Linux and Unix Managed Services, then we can offer the full range of services on a one-off or pay-as-you-go basis - whatever you prefer.

Please contact us for further information.