Key Features of Oracle Managed Services and Support

"Oracle Managed Services deliver complete basic administration and system management, along with 24x7 support and protection for mission-critical Oracle database systems"

Xynomix Sales Literature
Oracle Gold Partner

Key Features of Oracle Managed Services and Support

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Our Oracle Managed Services solutions are bespoke. However, key features of our Oracle Managed Services contracts typically include:

  • Remote Monitoring and Reporting

Xynomix’ own monitoring technology monitors Oracle database systems 24x7x365 and delivers system  health reports directly to clients and their dedicated Xynomix DBA teams.

Xynomix DBAs use these reports to proactively manage the system, resolving potential issues before they occur to ensure that database systems stay available and responsive.

  • Proactive Database Management

A dedicated Xynomix DBA team will manage your Oracle database systems, performing on and off-site fixes and system checks to deliver a management solution that makes the best use of existing Oracle investments.

Management tasks typically include OS Support, Management of Backup and Disaster Recovery, User Administration, Regular Health Checks and Reports, Licence and Patch Management, System Design and Evolution, and any other tasks required to deliver a typical target of 99.9% Oracle database system uptime.

  • 24x7x365 Oracle Support Desk

If we are engaged to deliver full support and managed services for your Oracle database systems, we are your DBA and Consultancy team.

Our skills are your skills and you can access them when you need them to help with planning scenarios, DBA support, specific project support, or even general advice on Oracle products and strategies.

More information:

- How Oracle Managed Services are Delivered
- Benefits of Oracle Support and Managed Services
- Back to main Oracle Managed Services and Support page

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