Oracle Support

"A good on-site DBA team, optimised database systems and 24x7 Oracle Support from Xynomix mean that not much goes wrong for us. We are confident enough to make promises of excellent availability to our clients and employees, and they always get it."

IT Manager, Manufacturing Industry
Oracle Gold Partner

Oracle Support Services

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Oracle Support from Xynomix – How does it work..?

Xynomix Oracle Support Services are delivered via our UK based team of highly qualified Oracle DBA’s. This Oracle Database Support resource is comprised of Oracle DBA’s and consultants with well over 100 years’ collective experience working with all versions of Oracle, from Oracle 6 through to more recent versions of the database such as 10g, 10g R2, 11g, 11g R2 and 12c.

Our Oracle Support solutions are bespoke in nature and formed around each client’s individual support requirements, in order to achieve the specific targets and SLAs that have been set internally for each Oracle database system.

Why use our Oracle Support Services..?

You might consider Oracle Support from a third-party such as Xynomix for a number of different reasons…

Our range of Oracle Database Support services are ideally positioned to either take on the complete management of your Oracle databases, or to complement your existing team of DBA’s by seamlessly integrating with your in-house resource. By working with each customer closely Xynomix DBA’s are able to quickly gain a thorough understanding of your Oracle estate, ensuring that database performance, uptime and availability never falls below a pre-agreed Oracle Managed Services SLA.

At Xynomix we recognise that each customer has different requirements; because of this each of our Oracle Support agreements is different as well!

Whilst many of our customers benefit from 24x7x365 support and management for their Oracle databases, many more only require Oracle Support during busy periods or as a second-line support where their in-house skills are lacking. Whatever your size or situation, there is an Oracle Support solution that is right for you!

Do Xynomix offer support for my existing version of Oracle..?

The answer to this question is yes! As a leading supplier of Oracle Support services in the UK the Xynomix team of DBA’s are highly experienced in supporting and administrating all versions of Oracle, including:

Oracle 6, 7, 8, 8i, 9i, 10g, 10g R2, 11g, 11g R2 and 12c.

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